Frequently Asked Questions

Can I see examples of your work?
Do you use digital cameras and editing equipment?
What about sound quality?
How long have you been making videos?
How long will my video be?
What about copyright licences?
Why is my church charging me extra for filming my wedding?
Tell me about Data Protection issues.
What happens if a camera breaks down?
Or you get stuck in traffic or are taken ill?
Would you make commercial use of my video?
Who owns the copyright in the finished video?
How long do you keep the original tapes? Can I buy them?
Can I participate in the editing process?
 

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Can I see examples of your work?

Yes, of course. We don't normally send out demonstration material for legal reasons and we prefer to meet our prospective clients to discuss requirements. We will then present one or more examples from our work that reflect the style and subject requested.

We can either visit your office or home or, alternatively and by prior appointment, you can visit us.

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Do you use digital cameras and editing equipment?

Yes, we do. We use a range of Sony 3-chip digital cameras recording onto 60, 80 or 180-minute tapes. We never use LP mode and we never re-use tapes. Editing is done on a suite of Pentium 4 PCs equipped with specialist capture cards and removable disk drives. We run professional editing software under Windows XP. This gives us great flexibility to work on a range of projects to meet client deadlines.

For output to video tape we use a bank of S-VHS recorders in either S-VHS or VHS mode according to requirements and we can also output to DV or DVCAM.

We use Pioneer DVD-writers with full authoring software to prepare and produce short runs (up to 500) of DVDs or CD-ROMs or to create masters to send away to duplicating houses when larger quantities are required.

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What about sound quality?

We use Sennheiser wired and UHF radio professional microphones to ensure the highest quality. Occasionally venues have their own sound reinforcement systems and we are obliged to use them. Obviously we have no control over their quality.

For personal events such as weddings we generally put a small tie-clip microphone behind the groom's buttonhole with a small radio transmitter hidden in a suitable pocket. This enables us to capture the sound of your vows very clearly (although you do, of course, still have to speak up so your guests can hear you!).

For toasts and speeches we usually use highly directional stick microphones to clearly capture the speaker's voice and eliminate most of the background. We leave a little ambience in, however, otherwise it would sound very flat.

We use similar techniques for corporate work where a speaker is giving a presentation to camera.

For stage productions we have our own mixing desk and special microphones and have successfully captured "theatre in the round" as well as more traditionally staged productions.

We also use minidisk and digital sound recording technologies to capture ambient sound and postdub it to give a natural feeling to the film.

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How long have you been making videos?

We started as stills photographers in the mid-1960s which was, of course, before video was available as a medium outside the broadcasting companies. We made our first 8mm film (of a local drama production) in 1966 and our first wedding was filmed, again on 8mm, in 1968. In those days film was comparatively expensive and a reel only lasted about 3 minutes so only the highlights were recorded. Sound was a problem as magnetically-striped stock was only just beginning to become available and most cameras couldn't synchronise with a recorder. We used perforated tape in a portable tape recorder and a crystal synchronising system to lock camera and tape together with a pulse. We also filmed in 16mm - even more expensive - and used Bolex 8mm and 16mm equipment with 3 fixed focal length lenses on a rotating turret.

It was in the mid-1980s that we started to switch to using video as a production medium. In the early days it was VHS and Beta equipment upgrading to Hi-8 in the early 90's and digital in 2000/1.

RoBeBo Ltd was formed in January 2002 because we expanded the range of work we undertake and a major corporate client preferred working with a limited company rather than our previous sole-trader status.

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How long will my video be?

Some magazines and wedding guides have indicated that the length of a wedding video in hours and minutes should be stated in the contract.

We suggest that any (wedding) video is an artistic creation and an exact length cannot be pre-determined because much will depend on events on the day. Generally speaking the final video will be between 1 and 3 hours long depending on how much of the bride's preparation, still photographs, greeting guests, speeches, disco, etc are to be included. Some clients don't want us to film the service whilst others like us to leave before the dancing starts. We can only give you an indication after discussion of your exact requirements.

The same is true for most other formats of social video, e.g. bar/bat mitzvahs, etc.

Corporate videos, however, are a different matter and, as they are usually scripted, a more precise indication can be given.

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What about copyright licences?

What follows should not be taken as a definitive guide to copyright issues, however:-

If the copyright of the material being filmed belongs to you or you have the permission (in writing) of the copyright owner then we don't need a copyright licence.

For events at which copyright material is being played an MCPS Limited Manufacture Licence (LM) is required. This will cover live performances. The minimum LM allows up to 25 minutes and up to 5 copies of the final production. Additional licence blocks can be purchased covering longer durations of copyright material and many more copies of the production. Please telephone for details. There are various restrictions on content - you cannot have all works by the same composer, not more than one work by the same artist, etc. so we generally have to discuss licences for a non-party type of event. We couldn't, for example, record a Beethoven Concert given by a local orchestra under the LM scheme but we could probably obtain a special licence for a reasonable cost. Please note that, for example, the words of a civil wedding ceremony and any poems read are copyright and their duration should be taken into account for licensing purposes.

If you are using pre-recorded commercial music, e.g. CD's at a Disco or post-dubbing copyright material over parts the video, then you will also need a PPL licence. These start at a minimum price of £4.00 per final DVD/tape and a minimum quantity of 5 (i.e. £20.00). Please phone for prices for larger quantities.

For corporate and commercial video we may have to submit a schedule of proposed copyright works to MCPS who will quote for licensing. This may be quite expensive and alternatives are to select from our extensive range of copyright-free and library music or to have a piece especially composed which we can arrange.

Performing Rights Society (PRS) licences are not required for us to film and are not included in the price. However you may need a PRS licence if you are performing to members of the public (which means anyone outside your immediate close family) or outside your home in a location which doesn't already hold one.

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Why is my church charging me extra for filming my wedding?

This is a relatively new phenomenon and appears to be a way of generating additional income.

Some Christian churches are using the additional fee to offset their CCLI licensing costs and are stating it to be a copyright charge.

Our understanding is that a church has to have a CCLI licence to hold its ordinary services (the words and music of which are copyright) and so do not require an additional licence for your wedding/baptism/confirmation, etc. Some seem to think they do need an additional licence to cover this or to have a service videod. This is not the case where the videographer obtains a licence but it is important to negotiate as the licence obtained by the church may not cover videoing the reception and may also limit the recording of the service in other ways. Professional organists who are members of the Royal College of Music have been instructed to charge a fee by that organisation.

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Tell me about Data Protection issues.

Anyone has the right not to be recorded on film or video. However, the Data Protection Registrar has indicated that, by attending an event such as a wedding, the person should reasonably expect to be recorded and it is up to them to stay out of the field of view of the camera.

Corporate clients should ensure that all staff, whether actively or incidentally, included in the field of view have been made aware of their rights. Any staff objecting to being recorded should be asked to find an alternative location where they can continue work.

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What happens if the camera breaks down?

Unfortunately, cameras are mechanical and do, very occasionally, break down or there is a faulty tape.

Because we use multiple cameras we can usually continue filming on a second, third or even fourth camera. Very few other videographers have the equipment to be able to do this.

If it really is a disaster then our insurance cover allows us to re-stage the event up to a cost of £75,000.

We are happy to say that we have never had to do this.

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Or you get stuck in traffic or are taken ill?

Unfortunately, people, whilst not mechanical, are subject to the vagaries of life and, very occasionally, a vehicle may break down or there is a problem on the road or we get taken ill.

We normally set out for an event at a time that allows at least one hour before we are due to start filming. This has always been sufficient to cover for holdups on the road.

In the case of illness we will make our best endeavours to obtain the services of another competent videographer to cover your event but if we cannot, or we cannot get to it because of other problems, then our insurance cover allows us to re-stage the event up to a cost of £75,000.

We are happy to say that we have never had to do this.

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Would you make commercial use of my video?

We do not sell any of our videos to third parties nor do we permit their public broadcast. Our Terms and Conditions (see the Contact Us page to download a copy) allow us to use all or part of your video for our own marketing purposes. Typical uses would be to show examples of our work to other prospective clients or to take stills from it to put on our web site or to include in advertising.

Where we have been requested to make a video including children, e.g. school or Nativity plays, Confirmation services, etc. we will only take orders from the commissioning church or school and we will not sell copies directly to anyone, even if it is a parent or guardian of one of the participants. If the video has been commissioned by an individual and is of, for example, a children's party then we will only sell copies through the individual who booked us and not direct to any other parent/guardian.

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Who owns the copyright in the finished video?

We do. Under English law we automatically own the copyright and we do not normally sell it on to you or anyone else. We effectively give clients a licence to use the video for their own use but not to use it for public broadcast except with our prior written agreement. This is much like the use of software on a PC - you don't own it but you have the right to use it. This is generally the case with all videographers and stills photographers. Corporate customers may negotiate an additional fee to purchase the copyright.

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How long do you keep the original tapes? Can I buy them?

We keep the originals and a copy of the edited final version indefinitely. We also keep a master copy of any DVD or CD we have created for you. All tapes, optical and magnetic media have a long but finite shelf life so unfortunately we cannot guarantee we can recreate your video forever - please see the Terms and Conditions accessed though the Contact Us page.

We do not normally sell the originals but we may be prepared to sell a copy so you can have your own backup at a fee representative of the amount of preparation time.

The above does not apply to evidential videos where the client always gets the original tape/film.

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Can I participate in the editing process?

Editing is both a mechanical and artistic process and it's not really practical to have someone sit alongside whilst we edit a video unless it's on one of our training courses. (By the way, trainees don't edit your video - they have specially filmed tapes to practice on!)

We will, however, have had one or more discussions with you regarding content and editorial decisions. If you wish, a "rough cut" will be made based on those discussions and shown to you. From that a further dialogue can take place to hone and polish the final version. In that sense, you are participating in the artistic element of the editing process.

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All copyrights and trademarks acknowledged.